Sorwest experiences decreased productivity and inefficiencies due to manual processes for managing orders, customer information, and product listings. This leads to lost time, errors, and difficulty in tracking order progress. A sales and workflow app could streamline these operations by providing a centralised platform for efficient data management, order creation, and tracking. Addressing these challenges and capitalising on opportunities that a dedicated app can off above the initial step into a digital solution of a Trello board could significantly enhance the operations of small and medium-sized sawmills.